“At first, people were just being mean,” said an unnamed source at local pet care giant, Pet Safe, “Then it really got out of control. People were growling at each other at meetings. I even got bitten by a co-worker just because I brushed him while passing in the hall, a complete accident by the way. I had to get stitches. Even the animals we board here are better behaved.”
Road rage, now workplace rage. Incivility at the workplace is on the rise. Psychologists define workplace as a form of organizational deviance, in plain english, plain old bad manners, rudeness. Current research suggests that 75-80% of people have experienced incivility. A growing number of people are now experiencing what psychologists have termed ‘critical level’ incivility.