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Customer, employee argue over semantics

Posted on June 10, 2004 by Bjorn Knoxley

Wayne Butler stopped by Wendy’s on Cedar Bluff last Monday afternoon for some lunch. He was not very hungry, so only ordered a salad and small sweet tea. Paul Brown, the cashier, promptly told Butler they did not have a small sized soft drink, only medium, large, and “Biggie.” Witnesses say Butler stared at Brown for a few moments before rephrasing his order, asking for the “smallest” size they had. Brown then told Butler they do not have a small size, and he was too old for a “junior” cup, so he needed to order a medium. Butler then asked Brown for clarification that medium was the smallest size they had. Brown stated that medium was medium and they did not have a small. According to witnesses, Butler uttered several curse words under his breath and stormed out of the restaurant.

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